How to allow managers to change password on behalf of employees with same hierarchy or lower

The guide shows how Managers can change the password on behalf of employees with the same hierarchy or lower after Admin has given access to it.

Please check if you have logged in to Carbonate before changing the password for the employee.

Step 1:

Go to Staff List on the left-side menu.

Step 2:

Select the Manager you wish to allow access to employees profiles with the same hierarchy or lower.

Step 3:

Go to the Privileges tab.

Step 4:

Check the box for Employee Profile and select Employees with the same hierarchy or low.

Step 5:

Click Save.

Step 6:

As a manager, go to Staff List on the left-side menu.

Step 7:

Select the employee you wish to change your password on behalf.

Step 8:

Under the general tab, click “Click to set password” and set a strong password.

Step 9:

Click save.

Once the password is updated user will be able to login with the updated password

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