The importance of effective rostering in HR

Piyush Sharma
Jun 22

Businesses fail for many reasons with various factors playing a part. It could be that the owner/founders didn’t put enough time and effort into understanding their market or managing the business properly.

It could also be that a proper plan to promote the business had not been put in place. Often, wasted time and wrong decisions result in declining profits, eventually leading to the business not becoming sustainable.

Maybe the wrong people were hired for the wrong job or maybe a proper company culture just hadn’t been put in place. Out of the spectrum of possible reasons why businesses fail, mismanagement of people can be one of the biggest and most avoidable factors.

What is Rostering Management?

Rostering management is the process of creating and managing schedules for employees. This can include creating shift patterns, assigning employees to shifts, and tracking employee availability. Rostering management is a critical part of any business that relies on shift work, such as healthcare, retail, and manufacturing.

There are a few key benefits of having a good roster management system in place. First, it can help to improve employee satisfaction by ensuring that employees are not overworked and that they have adequate time for rest and relaxation. Second, it can help to improve productivity by ensuring that the right employees are scheduled for the right shifts. Finally, it can help to reduce costs by ensuring that employees are only scheduled for the hours they are actually needed.

There are a few different ways to approach roster management. The most common method is to use a software application that automates the process. This can be a great way to manage large rosters and to keep track of employee availability. 

Importance of Roster Management

Human resource management via an effective roster is about more than just listing the working hours of each employee. Done properly, rostering can be vital for scheduling how people operate within the organization.

Hiring the best people for the best roles is great but is really only the beginning. Knowing when to use them and for which shift can be just as important.

Creating an effective roster may seem challenging at first. Ensuring the right types of skills required to fit proper roles for the right shift can be daunting, especially once you take workplace health and safety into account as well as the availability of employees (which employees are on leave) at any given moment…etc.

If any of these elements is neglected, things can go wrong (sometimes quite fast) and an efficient workforce can be compromised. The worst part about it is that the problem may not be easily identifiable or easily fixable once discovered. It is, therefore, best to get your rostering process as solid as possible from the beginning with the help of rostering management software.

An ineffective roster can also lead to an understaffed environment with unprepared employees having to fill in vacant time slots or having to stumble into last-minute overtime.

An effective roster, on the other hand, can save a whole lot of heartache for both employees and employers.

  1. Benefits of using roster management
    1. Employee motivation
    2. Performance tracking
    3. Attendance
    4. Workplace safety and health
    5. Productivity levels are met

Benefits of using roster management

Benefits of using Roster Management

Employee motivation

If a schedule and an employee do not click, he/she may become demotivated. This can result in the quality of work declining or in tasks not being carried out altogether. When employees are matched to the best slots/work hours that complement their lifestyles and work styles, their roles and skills become much more relevant and they can find themselves getting more involved and motivated at work.

Performance tracking

An efficient employee roster can help managers track which employees are performing well and which employees are underperforming. It can also help track which employee performs best on which shift…etc. This can ultimately help managers, supervisors and leaders refine the roster plan by slotting employees into the right shifts.


If your employees do not show up for work, you may be left understaffed. This can result in underperformance and can even damage a business’s reputation. An effective roster management, however, ascertains that enough people are available to handle every shift operating throughout the business at any given moment.

Workplace safety and health

Exhausted employees run the risk of getting into work-related accidents. A well thought out employee schedule ensures that staff get enough rest in between shifts, keeping themselves and others healthy and safe.

Productivity levels are met

An ineffective roster can result in lost profits for various reasons and productivity can be a significant part of a company’s slipping margins. Maybe there just weren’t enough staff operating at busy hours or maybe the best staff weren’t available for much needed time slots. Whatever the case may be, when the right number of staff with the right skills are being put to use at the best times, the business’s productivity and profits can be greatly improved.

How to make an effective roster for staff? 

It is important to have an effective staff roster to keep the workplace running smoothly. There are a few things to consider when making a roster for staff. First, you will need to consider the type of work needed and the skills required to do it. You will also need to consider staff availability and ability to work different shifts. Once you have considered these factors, you can start to create a roster that will work well for your business. Here are a few tips:

  • Know your business needs: First, you need to know your business needs. What are your peak times? What are your busiest days? Knowing this will help you staff accordingly.
  • Consider your budget: Be realistic about your budget when creating your staff roster. You don't want to overspend on labor costs, but you also don't want to understaff and end up with unhappy customers.
  • Communicate with your team: Once you have your roster in place, be sure to communicate with your team. Let them know when they are working and what their responsibilities are. This will help ensure that everyone is on the same

A smarter HR system for a smarter business: Carbonate helps you keep track of attendance and leaves in your company, and keeps you connected to your staff with its built-in broadcasting and promotion messaging tool. Its employee profiles and HR leave management system meet MOM 2016 Employment Act Amendment requirements. Click here to find out more.


scroll top