The importance of effective rostering in HR

Rauf Fadzillah
Jun 22

Businesses fail for many reasons with various factors playing a part. It could be that the owner/founders didn’t put enough time and effort into understanding their market or managing the business properly.

It could also be that a proper plan to promote the business had not been put in place.

Often, wasted time and wrong decisions result in declining profits, eventually leading to the business not becoming sustainable.

Maybe the wrong people were hired for the wrong job or maybe a proper company culture just hadn’t been put in place.

Out of the spectrum of possible reasons why businesses fail, mismanagement of people can be one of the biggest and most avoidable factors.

Human resource management via an effective roster is about more than just listing the working hours of each employee. Done properly, rostering can be vital for scheduling how people operate within the organization.

Hiring the best people for the best roles is great but is really only the beginning. Knowing when to use them and for which shift can be just as important.

Creating an effective roster may seem challenging at first. Ensuring the right types of skills required to fit proper roles for the right shift can be daunting, especially once you take workplace health and safety into account as well as the availability of employees (which employees are on leave) at any given moment…etc.

If any of these elements is neglected, things can go wrong (sometimes quite fast) and an efficient workforce can be compromised. The worst part about it is that the problem may not be easily identifiable or easily fixable once discovered. It is, therefore, best to get your rostering process as solid as possible from the beginning with the help of rostering management software.

An ineffective roster can also lead to an understaffed environment with unprepared employees having to fill in vacant time slots or having to stumble into last-minute overtime.

An effective roster, on the other hand, can save a whole lot of heartache for both employees and employers.

  1. Benefits of using roster management
    1. Employee motivation
    2. Performance tracking
    3. Attendance
    4. Workplace safety and health
    5. Productivity levels are met

Benefits of using roster management

Benefits of using Roster Management

Employee motivation

If a schedule and an employee do not click, he/she may become demotivated. This can result in the quality of work declining or in tasks not being carried out altogether. When employees are matched to the best slots/work hours that complement their lifestyles and work styles, their roles and skills become much more relevant and they can find themselves getting more involved and motivated at work.

Performance tracking

An efficient employee roster can help managers track which employees are performing well and which employees are underperforming. It can also help track which employee performs best on which shift…etc. This can ultimately help managers, supervisors and leaders refine the roster plan by slotting employees into the right shifts.


If your employees do not show up for work, you may be left understaffed. This can result in underperformance and can even damage a business’s reputation. An effective roster management, however, ascertains that enough people are available to handle every shift operating throughout the business at any given moment.

Workplace safety and health

Exhausted employees run the risk of getting into work-related accidents. A well thought out employee schedule ensures that staff get enough rest in between shifts, keeping themselves and others healthy and safe.

Productivity levels are met

An ineffective roster can result in lost profits for various reasons and productivity can be a significant part of a company’s slipping margins. Maybe there just weren’t enough staff operating at busy hours or maybe the best staff weren’t available for much needed time slots. Whatever the case may be, when the right number of staff with the right skills are being put to use at the best times, the business’s productivity and profits can be greatly improved.

A smarter HR system for a smarter business: Carbonate helps you keep track of attendance and leaves in your company, and keeps you connected to your staff with its built-in broadcasting and promotion messaging tool. Its employee profiles and HR leave management system meet MOM 2016 Employment Act Amendment requirements. Click here to find out more.

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